Privacy Policy

1. Information We Collect

We collect information you voluntarily provide and information automatically collected through your use of the Site.

Information you provide

• Contact details — name, email address, phone number, and mailing/service address.
• Project details — property type, approximate dimensions, site conditions, design selections from our 3D Court Designer, budget range, and project timeline.
• Communications — messages, voicemails, photos, or attachments you send us.
• Payment and contract information — billing details and signed agreements collected only when you become a customer.

Information collected automatically

• Device & usage data — IP address, browser type, device type, operating system, referring pages, pages viewed, and time spent on the Site.
• Cookies & similar technologies — cookies, pixels, local storage, and similar technologies used to operate the Site, remember preferences, and measure performance.
• Analytics & advertising identifiers — including identifiers used by Google Analytics, Google Ads, and Meta (Facebook/Instagram) pixels for conversion tracking and audience measurement.

2. How We Use Information

• Respond to estimate requests and customer inquiries.
• Prepare proposals, contracts, and service schedules.
• Provide, maintain, and improve the Site and our services.
• Send transactional emails (estimates, appointment confirmations, invoices).
• Send marketing communications where permitted by law, which you may opt out of at any time.
• Measure advertising performance and optimize the Site experience.
• Comply with legal obligations, enforce our Terms, and protect our rights, property, and the safety of users.

3. How We Share Information

We do not sell your personal information. We share information only in the following situations:

• Service providers — vendors that help us operate the Site and run our business (e.g., website hosting, email delivery, CRM, analytics, payment processing). These providers may only use the information to perform services for us.
• Third-party vendors — concrete, fencing, lighting, and surfacing vendors that may be involved in your project. This includes Laykold/Advanced Polymer Technology Corp., the manufacturer of the surfacing systems we are authorized to install.
• Advertising partners — Google, Meta, and similar platforms that help us measure and deliver advertising.
• Legal and safety — when required by law, subpoena, or to protect rights, property, or safety.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets.

4. Cookies and Tracking

The Site uses first- and third-party cookies for essential functionality, analytics, and advertising. You can control cookies through your browser settings, and you can opt out of certain advertising cookies through the DAA or NAI opt-out pages. Blocking cookies may affect Site functionality.

5. Data Retention

We retain information for as long as needed to provide services requested, comply with legal obligations (such as tax and contract recordkeeping), resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or de-identify it.

6. Security

We use administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

• Marketing opt-out — you can unsubscribe from promotional emails using the link in any message or by contacting us.
• Access, correction, deletion — you may request to access, correct, or delete the personal information we hold about you, subject to applicable law.
• SMS / call opt-out — reply STOP to any text message or ask us not to call.
• Do Not Track — the Site does not respond to browser "Do Not Track" signals.

Residents of states with applicable privacy laws (including California) may have additional rights, including the right to know, delete, correct, and opt out of certain data sharing. To exercise these rights, contact us using the information below. We will not discriminate against you for exercising a privacy right.

8. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will delete it.

9. Third-Party Links and Trademarks

The Site may link to third-party websites that we do not control. This Privacy Policy does not apply to third-party services. References to Laykold and other third-party brands identify products we install; their use does not imply endorsement or sponsorship of AZ Pickle Courts beyond the scope of our authorized installer relationship with the manufacturer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with a new effective date. Continued use of the Site after an update constitutes acceptance of the revised policy.

11. Contact Us

Questions, requests, or complaints about this Privacy Policy can be sent to:

AZ Pickle Courts
11811 N Tatum Blvd, Ste. 3031
Phoenix, AZ 85028
Phone: (928) 588-2535 (local) · (866) 693-8644 (toll-free)
Email: hello@azpicklecourts.com